HOW DO I CHECK THE STATUS OF MY ORDER?

Our fulfillment warehouses ship out your order as soon as possible. Once your order has been shipped, you will receive an email with tracking information.

HOW LONG DOES SHIPPING TAKE?

For domestic orders in the United States, it will normally take betwnee 5-10 business days. For International orders, please allow up to 21 days. 

IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information.

HOW DO I ORDER ON YOUR WEBSITE?

Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

HOW CAN I GET IN CONTACT WITH YOU?

Send us an email at support@novahairdye.com with any questions or concern that you have. 

Please feel free to contact us at anytime. We respond to all inquiries within 24 hours.